LP&L logo

Retail Electric Competition

We've Flipped the Switch!

It’s been our pleasure serving you. LP&L has officially transitioned to retail electric competition, which means that LP&L is no longer a retail electric provider. This monumental move officially completes the journey to retail electric competition.

The window to choose a new provider officially closed on February 15. A total of 65% of customers chose their provider during the shopping window. 

Please note: LP&L will not be a retail electric provider, and will not partner with any retailers or trade groups related with competition and the retail electric market. LP&L and City of Lubbock will not contact customers to assist them with the shopping process. Customers will not have the option to stay with LP&L.P

Para español: El Camino Hacia la Competencia

Past Events

View recordings of past community meetings on retail electric competition here: Retail Electric Competition Community Meetings.

District 2 Community Meeting, April 17
Districts 3 & 6 Community Meeting, May 1
District 1 Community Meeting, May 8
Districts 4 & 5 Community Meeting, May 15
District 2 Community Meeting, Nov. 6
District 1 Community Meeting, Nov. 13
Districts 3 & 6 Community Meeting, Dec. 5
Districts 4 & 5 Community Meeting, Dec. 19
Retail Electric Providers Shopping Fair, Jan. 5
Retail Electric Providers Shopping Fair, Jan. 6
Retail Electric Providers Shopping Fair, Jan. 22
Retail Electric Providers Shopping Fair, Jan. 23
Retail Electric Providers Shopping Fair, Feb. 10

Explainer Videos


  • Energy deregulation: The act of separating generation, transmission, distribution and sales processes and allowing several supply companies to compete for customers.
  • Retail electric provider (REP): REPs are the companies that compete with one another in deregulated areas to sell energy rates to residential and commercial customers. They are responsible for the supply of your energy, while the local utility oversees the delivery.
  • Transmission and distribution service provider (TDSP): TDSPs own or operate the equipment that transmit and distribute electricity in Texas. LP&L will be the TDSP for Lubbock, and will take care of your poles and power lines. This is also the company you should call in case of a power outage.
  • Default retail provider: A stopgap energy provider who supplies your electricity if you do not choose a retail provider or if your retail provider goes out of business during your contract term. These are assigned by utility area.