Lubbock Power & Light

Payment Options

LP&L offers our customers several convenient ways to pay your bill:

Automatic Bank Draft

To set up a recurring monthly bank draft for your LP&L account, log in to LP&L My Account or call (806) 775-2509 to begin the process.

Pay By Mail*

Mail your check or money order along with the stub from your monthly statement to: 

Lubbock Power & Light
P.O. Box 10541
Lubbock, TX 79408-3541

*Payments are posted upon receipt

Pay By Phone

To pay by phone using your debit or credit card or bank account information, call (806) 775-3409 and follow the prompts.

Pay Online

Make a payment online using your debit or credit card or bank account by signing in to the LP&L My Account.

Pay In Person

Deliver your payment in person at our office using our drop box, walk-in and drive-up teller services:

Lubbock Power & Light
1301 Broadway
Lubbock, TX 79408-3541

City of Lubbock Community Development Housing payments are also accepted

Western Union Pay Centers

Customers may pay their bill at many locations around Lubbock with a cash, debit card or money order. To see a list of authorized payment centers, click here.

Automatic Bill Pay Through Your Bank*

You may use online bill pay options provided by your bank for your LP&L account. Check with your financial institution to learn about the services they offer.

*Payments are posted upon receipt of funds from your financial institution.

Please Note
Payments received during business hours are posted immediately. Payments received after business hours will be processed the following business day. Drop box payments received after 4:00 p.m. will be processed next business day.

If your services have been disconnected for non-payment, please call (806) 775-2509. Services will be restored during regular business hours up to 9:00 p.m. upon receipt of payment.

Note
Currently, credit or debit cards and e-check payments made over the phone or online are limited to $1500 in a 7-day period.

A new feature, On-Demand/One-Time Payment (ACH) has been added to the LP&L My Account web site. Customers may make a one-time, non-recurring payment for up to $50,000 each day. This feature is available by signing in to LP&L My Account.