LP&L makes every effort to provide electric service on the same day it is requested. However, there are exceptions to same-day service due to equipment requirements, accessibility to the property or various other reasons.
Customers are required to provide a letter of credit, otherwise we require a $135 deposit or one-sixth (1/6) of the reasonable and good faith estimate of annual billings of the customer, whichever is greater.
City of Lubbock Utilities is not able to change the date your meter is read due to the geographical nature of this process. The bill due date and late charge date are dependent on the billing date, and as a result of that process, cannot be changed.