Customer Service: City of Lubbock Utilities
8 a.m. to 5 p.m. Monday – Friday
5 p.m. to 9 p.m. After-Hours Dispatch
Text or email: CustomerFirst@CityOfLubbockUtilities.com
Electric 24-hour Emergency Service:
Water 24-hour Emergency Service:
Electric Outage Service:
Text or email: LightsOut@LPandL.com
Street Light Outage Service: Dial 311
Text or email: Streetlights@LPandL.com
Lubbock, TX 79401
Business Hours: 8:00 a.m. to 5:00 p.m. Monday - Friday
Please note the LP&L business office observes the following holidays:
New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Friday after Thanksgiving, Christmas Eve, Christmas Day
We've been providing reliable electric service and outstanding customer service since 1916. Today we provide electricity to more than 100,000 active accounts throughout Lubbock. We are always looking for talented and driven individuals to join our group of dedicated employees.
If you would like to be a part of our customer-oriented utility, you can review current postings by visiting the City of Lubbock Website.