Lubbock Power & Light

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Customer Service: City of Lubbock Utilities
(806) 775-2509 8 a.m. to 5 p.m. Monday – Friday
5 p.m. to 9 p.m. After-Hours Dispatch
Text or email:

Electric 24-hour Emergency Service: (806) 775-2509

Water 24-hour Emergency Service: (806) 775-2588

Electric Outage Service: (806) 775-2509
Text or email:

Street Light Outage Service: Dial 311
Text or email:


1314 Avenue K
Lubbock, TX 79401

Business Hours: 8:00 a.m. to 5:00 p.m. Monday - Friday

Please note the LP&L business office observes the following holidays:

New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Friday after Thanksgiving, Christmas Eve, Christmas Day


We've been providing reliable electric service and outstanding customer service since 1916. Today we provide electricity to more than 100,000 active accounts throughout Lubbock. We are always looking for talented and driven individuals to join our group of dedicated employees.

If you would like to be a part of our customer-oriented utility, you can review current postings by visiting the City of Lubbock Website.