Customer
Service Telephone:
(806) 775-2509
7:30am - 5:30pm Monday - Friday
 After Hours
Telephone For Reconnections and Collections:
(806) 775-2509
5:30pm - 9:00pm Monday - Friday
Weekend
Telephone For Reconnections and Collections:
(806) 775-2509
9:00am - 12:00pm Noon Saturday
Electric
Emergency Telephone Number:
(806) 775-2555
24 hours a day (Outages or Non-Billing
Related Only)
Street Lights:
(806) 775-2555
24 hours a day
Water
Emergency Telephone Number:
(806) 775-2587
24 hours a day (Outages or Non-Billing
Related Only)
Engineering and Power Quality
Telephone Number:
(806) 775-2553
8am - 5pm Monday - Friday
Commercial Sales
Telephone Number:
(806) 775-2529
8am - 5pm Monday - Friday
Call Before You Dig
24 hours a day (Texas One Call)
(800) 245-4545
Fax:
Customer Service & Collections (806) 741-1069
Electric Sales and Promotions (806) 775-3009
Postal Addresses:
Utility Payments - P O Box 10541, Lubbock, TX 79408
General Mail - P O Box 2000, Lubbock, TX 79457
Physical Addresses:
Downtown Business Office
1301 Broadway
Lubbock, TX 79401
Hours: 8:00am - 5:00pm Monday - Friday
Southwest Branch Office:
5201 82nd Street (Inside Lowe's Marketplace)
Lubbock, TX 79424
Hours: 9:00am - 5:00pm Monday - Friday
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