Online
Payment Center
(pay your bill online)
My Account Notices Request for Service Payment Options Payment Assistance Contact Us Forms Customer Benefits Rates Common Questions

Customer Benefits
Lubbock Power and Light works as a team to provide high quality customer service that is responsive to customer requests, produces accurate and timely bill statements and demonstrates fiscal responsibility.

Customers have access to numerous benefits including:

The Lowest Electric Rates In Lubbock - LP&L's rates are among the lowest in Texas.  To compare electric rates click here.

LP&L Is Home Owned and Governed - LP&L is a municipally owned electric utility of the City of Lubbock, Texas.  Decisions are made and your money stays in here in Lubbock.

Consolidated Utility Billing - Customers receive one bill for LP&L electric and City of Lubbock Utilities.

Business Office - LP&L has a business office for face-to-face customer service.  Click here for business hours and location.

Budget Billing - Residential customers can pay a fixed budget amount for their electric utility service using our Budget Billing program. Click here for more information.

Accessibility For Persons With Disabilities - LP&L does not discriminate against persons with disabilities. If you would like information made available in a more accessible format, please call LP&L Customer Service at 806-775-2509 with your request. Citizens with a hearing or speech impairment may contact the Texas Relay Service at 1-800-676-3777.

Multiple Payment Options - LP&L offers multiple convenient payment options. Click here.

Project Helping Hand - If you would like to help your neighbor in need, Lubbock Power & Light offers you the opportunity to join in the Project Helping Hand.  If you would like to pledge a donation through your monthly bill. Click here.


Last Date: 05-14-13

Terms & Conditions
Copyright © 1996 - 2012 Lubbock Power & Light
1301 Broadway, Lubbock, TX 79401 (806) 775-2509