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Customer Benefits
Lubbock Power and Light works as a team to provide high quality
customer service that is responsive to customer requests, produces
accurate and timely bill statements and demonstrates fiscal responsibility.
Customers have access to numerous benefits including: The Lowest Electric Rates In Lubbock - LP&L's rates are among the lowest in Texas. To compare electric rates click here. LP&L Is Home Owned and Governed - LP&L is a municipally owned electric utility of the City of Lubbock, Texas. Decisions are made and your money stays in here in Lubbock. Consolidated Utility Billing - Customers receive one bill for LP&L electric and City of Lubbock Utilities. Business Office - LP&L has a business office for face-to-face customer service. Click here for business hours and location. Budget Billing - Residential customers can pay a fixed budget amount for their electric utility service using our Budget Billing program. Click here for more information. Accessibility For Persons With Disabilities - LP&L does not discriminate against persons with disabilities. If you would like information made available in a more accessible format, please call LP&L Customer Service at 806-775-2509 with your request. Citizens with a hearing or speech impairment may contact the Texas Relay Service at 1-800-676-3777. Multiple Payment Options - LP&L offers multiple convenient payment options. Click here. Project Helping Hand - If you would like to help your neighbor in need, Lubbock Power & Light offers you the opportunity to join in the Project Helping Hand. If you would like to pledge a donation through your monthly bill. Click here. Last Date: 05-14-13 |
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Terms & Conditions |